Proof to provide
Use purchaser email plus a license ID, Stripe session reference, or Stripe payment reference when available.
License recovery
Recover an already purchased release-line license.
Recovery uses purchaser proof for manual support review of the same covered release line. It does not silently expand entitlement scope.
What the server checks
The recovery request boundary requires purchaser email plus a license ID or Stripe reference. Accepted proof enters manual support review through request@tnsds.tech; it does not trigger automatic identity resolution or an always-on license lookup.
What you receive
A successful support review can reissue a signed offline-verifiable JSON license file for the covered release line.
When proof is incomplete
The server rejects malformed requests or insufficient proof. Contact support with the available receipt or session evidence; a page visit alone cannot recover, replace, or expand a license entitlement.